We deliver our gift nationwide in the United States. We will process your order immediately after receiving your order, please allow 1 business day to process your order. Our standard shipping takes 2-5 Business days depends on the location. Longer shipping time may occur due to the COVID-19. If the delay happened on shipping carrier’s part, we would not refund for shipping costs.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, but not with guarantee. You are always welcomed to send us an email to let us know when you need the gift to be deliver. We will try our best to make it happen, but there is no 100% guarantee as shipping carrier’s part is out of our control.
You will receive our confirmation email and receipt after you placed an order.
Yes! We will send you the tracking number once your order has been shipped.
All sales are final. We do not accept returns, exchange or cancellations. If there are any damaged items when recipient received the order, please contact us immediately to inform the issue, we would do our best to find a solution, pictures may be requested for proving.
Yes, if you contact us in 12 hours after you placed the order. However, no changes can be made after the 24 hours window as we may already be processing your order. For any problems, please firstname.lastname@example.org.
Yes. All MSB gifts come with a complimentary greeting card, simply type in your message to the recipient, and we will take care of the rest! Simple and easy!
No worry, no price tag or receipt will be included in the gift.
Yes, we do! Do not hesitate to contact us through email@example.com, we will have our team to discuss and arrange for you.
Absolutely! We accept bulk order for any occasion with customize gift choice. Simply contact us and we will have our team discuss the possibilities with you!
For any questions, please do not hesitate to contact us on firstname.lastname@example.org, we are more than happy to help you out!